Hilton Hires to Welcome the World

Hilton Hires to Welcome the WorldBeth A. Kapes2016 Host Committee

Hilton Cleveland Downtown is preparing to welcome thousands of visitors who will come to Cleveland for the Convention. The new hotel has been busy hiring 300-plus employees, and is still looking to grow its staff.

A robust community outreach program began in late February helped spread the word of what it means to work for Hilton Worldwide and the Hilton Cleveland Downtown. Similar to a college fair, interested candidates were given face-to-face time with all hiring managers in all positions.

“The response from the community was overwhelmingly positive,” stated general manager, Teri Agosta. “At our hiring fairs, we interviewed 1,382 candidates and offered 267 people jobs on the spot! Hilton hires for attitude, not aptitude, and offered each candidate the chance to build a career, not just have a job.”

Tapping local talent
To begin hiring for Downtown’s distinguished venue for meetings and conventions, Hilton Cleveland Downtown made appearances at numerous job fairs, including Kent State Career Fair, Cuyahoga Community College, Polaris Career Fair and the Ohio Means Jobs job fair. Presentations were also made at Catholic Charities of Cleveland and The Council for Economic Opportunities in Greater Cleveland.

Interestingly, 60 percent of Hilton Cleveland Downtown’s new hires have never worked in the hospitality industry—including those hired for management positions. “Also, roughly half of our line-level new hires were not currently employed at the time they were offered a position with our new hotel,” Agosta said.

The hotel began an intensive training process in May for all new team members. “We’ll wow visitors and locals alike by bringing the light and warmth of hospitality to this wonderful city,” Agosta said.

Hilton Cleveland Downtown is committed to hiring team members that represent the diversity of Cleveland, with a total of 370 new employment opportunities for the city. To learn more about a career with Hilton and all open positions within the hotel, visit www.hiltonclevelandjobs.com.